Quality control fundamentals
Build robust quality systems that consistently deliver high product standards. They rest on three things: clear standards, reliable measurements and monitoring your process.
ISO standards
- ISO 9001 - quality management system
- ISO 14001 - environment
- ISO 45001 - safety
- Audit procedures
Measurement systems
- CMM measurements
- Optical systems
- Calibration procedures
- Traceability
Statistical process control (SPC)
- Control charts
- Cpk calculations
- Trend analysis
- Corrective actions
Quality tools and methodologies
When something goes wrong, first find the cause with analysis tools. Then prevent it from happening again with an improvement method.
Analysis tools
- Pareto analysis
- Fishbone diagram
- 5 Whys analysis
- FMEA studies
Improvement methods
- PDCA cycle
- Six Sigma
- Kaizen events
- Poka-yoke
Implementation roadmap
You introduce quality control in two phases: first prepare, then execute.
Getting started
- Analyze the current state
- Define quality objectives
- Assemble the team
- Resource planning
Execution
- Document processes
- Set up measurement systems
- Staff training
- Continuous monitoring