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Quality and guarantee

How we check what we deliver, and what we do if a part isn't right.

Our guarantee

Checked before shipping

Every part is measured and visually checked against your file and the agreed specifications.

Finishing in-house

Sanding, painting and finishing are done in-house, also for parts printed at a partner.

Not right? We make it again

If a part deviates from your file or the agreed specifications, we remake it or refund it. Whether a design suits its application falls outside this guarantee.

We work to the tolerances of common standards, such as ISO 2768 for general tolerances, ISO 286 for fits and DIN 16742 for plastic parts. If a dimension needs to be tighter, put it in your request; we tell you up front whether the chosen technology can achieve it.

Our partners' certificates

Our production partners work to ISO 9001. Depending on the partner and the technology, sector certificates are also possible, as listed below. Ask up front what your project needs.

ISO 9001

Quality management

ISO 14001

Environmental management

IATF 16949

Automotive industry

ISO 13485

Medical industry

AS 9100

Aerospace

On request

Additional certificates

Quality documents on request

Depending on the technology, we can supply these documents. Request them with your order; they are then listed separately in the quote.

Material certificate

For metals.

Standard measurement protocol

Dimensional verification.

First article inspection (FAI)

FAIR report.

RoHS certificate

Restriction of hazardous substances.

REACH certificate

Evaluation of chemical substances.

Certificate of conformity

Compliance with specifications.

Assured of quality

At Makernaut we ensure that every order meets the strict standards and expectations of our customers, so you are always assured of high-quality parts.